Gaggia Platinum Vision - Message: "Prime Water Circuit" & "Restart to solve the problem"
Coffee Machine
| Brand name: | Gaggia |
| Type: | Fully Automatic bean to cup |
| Model: | Platinum Vision |
| Date: | 27-03-2016 |
Question
I performed a Descaling ... but did not finish all the steps properly. Then, when inserting the fresh water container, I got error message "Prime Water Circuit" and after some strained noises the screen displayed "Restart to solve the problem". However attempted several restarts ... did not fix the problem.
Expert Answer
The machine is most likely blocked. Priming means that the machine could not sense any water flow in the system, so at first the machine presumes it is an airlock and tries to fill the system, however when this attempt fails, the machine stops the attempt with the restart message. Unfortunately in most cases this means that the machine needs to be examined at a service station, because the issue can not be solved by the user without dismantling the machine.
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